When you walk in, what do they think?
When you call the meeting to order, what do they expect?
When you give assignments, what goes through their minds?
When you ask for ideas, or volunteers – how do they respond?
We frequently talk about communication, and we’re actually doing communication whenever we’re in any kind of contact with other people. Too bad we do too little thinking about communication.
For project managers, this set of behaviors is the catalyst for everything.
Without effective communication, your expertise, research and preparation are wasted. Your talent goes to work for you when it demonstrates itself in providing value, and not before. You build a team or gain stakeholder collaboration by what you say and do, and how you say and do it.
Most of the time, though, we are too busy, too distracted.
Communication is a time-management issue. When we allow our tasks to occupy our thoughts, they dominate our manner.
